Emplifi is a new player in the CX space, born from merging 3 companies: Astute, Socialbakers, and iPerception. New player, but an experienced one. Currently (Q1 2023) with a $155M ARR.
I'm leading a global design team that comprises both my Socialbakers crew and new members from the acquisition of other companies. We are no longer responsible for everything visual as we were at Socialbakers - our focus has shifted heavily towards product design, research, and experience.
Feel free to explore some of our design-related sites:
We are tackling quite a few new challenges like ...
- Developing consumer-facing applications such as surveys, chatbots, live video streaming & advisors, ...
- Unifying mobile apps
- Unifying new complex products into a single, intuitive platform with consistent user interface & experience
- Integrating new products and design teams seamlessly into our existing workflows
- Designing and building innovative products, including Social Commerce, Care, Link In Bio, and more
- Supporting product marketing and sales with even greater emphasis and attention
- Enhancing our discovery and research efforts to better understand and meet our users' needs
- ... and much more