Emplifi is a new player in the CX space, born from merging 3 companies: Astute, Socialbakers (see below), and iPerception. New player, but an experienced one. Currently (Q4 2024) with a $140M ARR.
I'm leading a global design team (30+ members) that comprises both my Socialbakers crew and new members from the acquisition of other companies. We are no longer responsible for everything visual as we were at Socialbakers - our focus has shifted heavily towards product design, research, and experience.
Feel free to explore some of our design-related sites:
We are tackling quite a few new challenges like ...
- Developing consumer-facing applications such as surveys, chatbots, live video streaming & advisors, ...
- Unifying mobile apps
- Unifying new complex products into a single, intuitive platform with consistent user interface & experience
- Integrating new products and design teams seamlessly into our existing workflows
- Designing and building innovative products, including Live Commerce, Care, Link In Bio, and more
- Supporting product marketing and sales with even greater emphasis and attention
- Enhancing our discovery and research efforts to better understand and meet our users' needs
- ... and much more